INFORMATION COLLECTION AND USE:
Turnkey Web Solutions is the sole owner of the information collected on this site. Turnkey Web Solutions and Advance Construction Equipment will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Turnkey Web Solutions Service collect information from our users at several different points on the web site.
VEHICLE QUOTE REQUESTS:
In order to obtain a vehicle price quote, a user must first complete a Quote Request Form. A user is required to give their contact information, such as name, address, telephone number and e-mail address. This information is used to contact the user and provide the quote or other information that they have requested. It is optional for the user to provide financial information, but can be done so that Advance Construction Equipment can review and pre-qualify the user for financing if they are interested. All customer information obtained via the quote request form is encrypted for security purposes and stored on a secured server.
ORDERS:
Information is requested from the user on the e-Catalog order form. Here a user must provide contact information, such as name and shipping address, and financial information, such as a credit card number and expiration date. This information is used for billing purposes and to fill customer orders. If Advance Construction Equipment has trouble processing an order, this contact information is used to get in touch with the user. All customer information obtained via the order form is encrypted for security purposes and stored on a secured server.
COOKIES:
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For example, a cookie is used to store items during e-Catalog shopping so that a list of what you are ordering is maintained. If a user rejects the cookie, they may still use the site. The only drawback is that the user may be limited in some areas of our site. For example, the user may not be able to use the e-Catalog shopping basket function. Cookies can also enable us to track and target the interests of our users to enhance their experience on the site.
LOG FILES:
We use IP addresses to analyze trends, administer the site, track users' movement, and gather broad demographic and geographic information for aggregate use. IP addresses are not linked to personally identifiable information.
SHARING:
We may share demographic information with our partners and advertisers. This is generally not linked to any personal information that can identify an individual. However, Turnkey Web Solutions and/or Advance Construction Equipment may send e-mails or mail about special offers at the dealership or other offers or information that may be of interest to the user based on the information we collect. Advance Construction Equipment uses an outside company, such as UPS, USPS or FedEx, to ship orders and a credit card processing company to bill users for goods and services. These companies do not, to our knowledge, retain, share, store, or use personally identifiable information for any secondary purposes.
We may partner with another party to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
LINKS:
This web site contains links to other sites. Please be aware that Turnkey Web Solutions and Advance Construction Equipment are not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
SURVEYS AND CONTESTS:
From time to time, our site requests information from users via surveys or may offer contests. Participation in these surveys or contests is completely voluntary, and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information, such as name and shipping address, and demographic information, such as postal code and age level. Contact information will be used to notify winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
NOTIFICATION OF CHANGES:
If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
SECURITY:
This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, their information is protected both online and offline.
When our quote request or order form asks users to enter sensitive information, such as a credit card number and/or social security number, that information is encrypted and protected with SSL encryption. While on a secure page, such as our order form, the lock icon in the web browser appears locked, as opposed to unlocked or open when you are simply browsing.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All user information, not just the sensitive information mentioned above, has restricted access at Turnkey Web Solutions and at the dealership. Only employees who need the information to perform a specific job, such as an order clerk, sales representative, or customer service representative, are granted access to personally identifiable information. Access to the information is provided through a password-protected site. Furthermore, employees are kept up to date on our security and privacy practices.
SUPPLEMENTATION OF INFORMATION:
In order for this web site to properly fulfill its obligations to our customers, it may be necessary for us to supplement the information we receive with information from third-party sources. For example, to determine whether customers qualify for financing, the dealership may use their name and social security number to request a credit report or approval from a lending institution.
SITE AND SERVICE UPDATES:
Turnkey Web Solutions and Advance Construction Equipment may send users site and service announcement updates containing important information about the service. We communicate with users to provide requested services and regarding issues related to their account via e-mail or phone.
CORRECTING / UPDATING PERSONAL INFORMATION:
If a user's personally identifiable information changes, such as their address or e-mail, or if a user no longer desires to receive information from Turnkey Web Solutions and Advance Construction Equipment, we will endeavor to correct, update, or remove that user's personal data from our database.
As a business serving the public good, we are committed to providing digital accessibility for people with disabilities. We continue to improve our platform's user experience for everyone while applying relevant accessibility tools and standards.
Our site is built using code that is compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers using standards-compliant HTML and CSS code and should continue to display correctly in future browsers.
If you wish to report an accessibility issue, have any questions, or need assistance, please call us or contact us.